ORDERED BEFORE 5PM, SHIPPED TODAY
If you order on a working day before 5pm, your order will be shipped the same day in sustainable packaging made of 100% recycled material, where possibly in a letterbox packaging. Together with PostNL and DHL, we strive to deliver your order the next day.
If you order on a Saturday, Sunday or public holiday, your order will be shipped the next working day. We believe that PostNL and DHL as shipping partners have a number of major advantages over other senders:
After you have placed your order, you will immediately receive an email confirming your order. We then get to work to properly pack and ship your order.
Track and trace code
As soon as your order has been shipped by us, you will receive an email with a track and trace code with which you can follow the package. On the website of our shipping partners PostNL en DHL you can follow your package with the track and trace code. For foreign shipments you can track the package via PostNL International en DHL International.
Your order can be shipped in two ways: as a letterbox package or as a package. In general, we ship an order with the regular letterbox post, so you don't have to stay at home for the delivery. A larger order that does not fit through the letterbox will be sent as a package.
As soon as your order has been shipped, you will receive an email with a track and trace code. This e-mail also states whether your order has been sent as a letterbox parcel or as a parcel.
Pick up at a PostNL Collection Point (Package Convenience)
It is also possible to pick up your order at a PostNL Collection Point. Find the collection point near you with PostNL's location guide.
Pick up at a DHL Collection Point
It is also possible to pick up your order at a DHL Collection Point. Find the collection point near you with the DHL location guide.
The advantage of this is that you can choose the moment at which you pick up the package. The package will be kept at the collection point for a maximum of two weeks.
In the ordering process you can select the service ‘Pickup point’ select.