We hope that you are satisfied with our products and our service. Is there something you are not satisfied with? A product, the handling or processing of your order or are you not satisfied with the way you were helped? Let us know! Send us an e-mail via [email protected] or call our customer service via +31 (0) 85 902 8000, then we are looking together with you to a suitable solution. We will answer your complaint within 24 hours. & Nbsp; We would like to solve complaints well and quickly and we appreciate your help. & Nbsp;
Make sure that your purchased products are always washed according to the manufacturer's washing instructions, so that you can enjoy the product for as long as possible.
With a return shipment it is important that you take into account the Return conditions from Sokshop. It is important that you take these conditions into account, then we will solve the complaint as well as possible for you.
We will make the utmost to come to a good solution and remove your dissatisfaction. In the unlikely event that this does not work, you can be the last resort to contact the disputes committee via www.sgc.nl . In this case you can also contact the European Online Disputes Platform (ODR) via http://ec.europa.eu/consumers/odr/. But we are happy to indicate in advance that we will reasonably do our best to be of good service to you. That is always the business card!