Have you fully completed your order and payment, but still want to cancel the order? You can, but let us know immediately by calling +31 (0) 85 902 8000. You cannot cancel your order by e-mail.
If your order has already been shipped, you can return it to us within 14 days, in the original packaging. We will refund the money to you within 5 calendar days.
The day on which the consumer or a designated representative announced to the entrepreneur receives the product, counts as the commencement date for the reflection period.
During the 14-day cooling-off period we appreciate it if you handle the product and of course the packaging with care. To assess whether you want to keep the product, we like it if you do not unpack and use the product further than necessary. When he / she makes use of the right of withdrawal, he / she must return the product including accessories and if reasonably possible in the original condition and packaging to the entrepreneur, according to the instructions provided by the entrepreneur, which are reasonable and clear.
